Terms and Conditions of Services

Terms and Conditions of Services Offered on the Sites

www.dinexos.com, dinexos.com

Clause (1). Definitions.

In the context of these Terms and Conditions, the following definitions apply:

• “Company”, “We”, “Our”: Refers to Dinexos, the entity providing the services described in these terms. Includes all employees, agents and authorized representatives of Dinexos.

• “User”, “You”, “Your”: Refers to the natural or legal person who accesses and uses the services offered by Dinexos.

• "Services": Set of activities and functions offered by Dinexos, including but not limited to consulting, debt collection, event bookings, and additional business support services.

• "Website": It refers to the digital platform operated by Dinexos, which is accessed through www.dinexos.com.

• "Contract": The legally binding agreement between the User and Dinexos that is established by the acceptance of these Terms and Conditions.

• "Content": All text, graphics, images, data and any other material provided on the website or through the Dinexos services.

• “Third parties”: Persons or entities that are not a direct party to this contract, but that may be involved in the provision of services through Dinexos.

• "Privacy Policy": Document detailing how Dinexos collects, uses and protects the personal data of Users, available at Privacy Policy.

• “Rates”: The monetary amounts that the User must pay to access and use the services offered by Dinexos.

These definitions apply throughout this document and are essential to the correct interpretation of the terms and conditions that follow..

Clause (2). Acceptance of the Terms

By accessing and using the services offered by Dinexos, you declare that you have read, understood and agree to comply with these Terms and Conditions in their entirety. This agreement is binding from the moment you use any of the services provided by Dinexos.

If you do not agree with any of these terms, you should immediately refrain from using our services. Dinexos reserves the right to modify these Terms and Conditions at any time, and you will be deemed to have accepted such modifications by continuing to use the services after their posting.

In addition, by accepting these Terms and Conditions, you also agree to comply with the General Terms and Conditions of the Website, which govern your general use of the Site and Services. You also acknowledge and agree to our supplemental policies, such as the Privacy Policy, which regulates how we handle your personal data.

This agreement governs the relationship between Dinexos and the User, and any exception or modification will only be valid if agreed in writing between the parties.

Clause (3). Restrictions

Use of the services offered by Dinexos is restricted to persons over the age of 18. By accessing and using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract.

If you contract a service on behalf of a company, you declare under oath that you have sufficient authority and power to do so on behalf of the company. Dinexos will not be responsible for any false statement or unauthorized use of the services on behalf of a company..

Clause (4). User Representations

Dinexos provides a variety of services designed to meet business needs, including, but not limited to, consulting, debt collection, event booking, training and capacity building, healthcare services, and other complementary business support services.

All services offered are subject to the terms and conditions set forth herein and in any specific contract agreed between Dinexos and the User. The availability of certain services may depend on the geographic location, the nature of the User's business, and other relevant factors.

Clause (5). Account Registration and Security

In order to access certain services offered by Dinexos, it may be necessary for the User to register and create an account on our website. By doing so, You agree to:

• Registration Process: Provide true, current and complete information during the registration process.
• Account Confidentiality: Keep your username and password confidential and do not share this information with any third party. You are responsible for all activities that occur under your account.
• User Responsibilities: Notify Dinexos immediately if you become aware of any unauthorized use of your account or any other breach of security. Dinexos is not liable for any loss or damage resulting from your failure to comply with this obligation.

Dinexos reserves the right to suspend or cancel accounts that violate these terms or that are used fraudulently or inappropriately..

Clause (6). Payments and Fees

The services offered by Dinexos are subject to specific rates that will be detailed to the User before confirmation of the service. The conditions include:

• Pricing Structure: Service prices vary depending on the type of service, duration, and other relevant factors. Rates will be clear and available to the User prior to contracting.

• Accepted Payment Methods: Dinexos accepts several forms of payment, including credit cards, bank transfers, and other methods that will be detailed during the payment process.

• Recurring Billing: Some services may involve recurring payments (monthly, yearly, etc.). The User will be informed about the recurring nature of these payments and must explicitly accept this type of billing. The User may cancel recurring billing at any time, subject to Dinexos' cancellation policies.

• Taxes: All prices indicated may be subject to applicable taxes according to the User's jurisdiction. The User is responsible for paying such additional taxes.

Any failure to make payments may result in suspension or cancellation of services, at the discretion of Dinexos..

Clause (7). Cancellation and Refund Policies

• Cancellation Policy: The User may cancel the contracted services at any time, subject to the specific conditions of the service. Some cancellations may require prior notification, which will be specified in the service contract.

• Refunds: Refunds will be granted only if cancellation is made within the stipulated time frame and according to the policies applicable to the specific service. In some cases, refunds may be partial, depending on the costs incurred by Dinexos up to the time of cancellation.

• Event Services Cancellations: For event-related services, such as hotel or conference bookings, cancellations are subject to the third-party provider's policies as well as any specific terms agreed upon at the time of booking. Cancellation fees may apply or refunds may not be provided if cancellation is made after a specific deadline.

Dinexos reserves the right to cancel any contracted service in the event of non-compliance with these terms by the User. In such case, the User will not be entitled to a refund..

Clause (8). Acceptable Use of the Services

By using Dinexos services, the User undertakes to do so in a legal and ethical manner. The following conduct is strictly prohibited:

• Prohibited Behavior: Use of the Services for fraudulent or illegal activities or activities that infringe the rights of third parties, including intellectual property rights, is not permitted.

• Use of the Site: The User must not attempt to access restricted areas of the website or interfere with its operation through computer attacks or any other means.

• Suspension of Services: Dinexos reserves the right to suspend or cancel access to the services if the User engages in behavior that violates these terms. Such suspension may be temporary or permanent, depending on the severity of the violation.

The User is responsible for ensuring that his/her use of the services complies with all applicable laws and regulations..

Clause (9). Privacy and Data Protection

TODinexos is committed to protecting the privacy and personal data of its Users in accordance with the provisions of the Privacy PolicyBy using our services, you agree to the collection, use and processing of your personal data as detailed in this policy.

• Data Collection and Use: Dinexos collects personal data necessary for the provision of services and to improve the User experience.

• Cookies Policy: We use cookies and similar technologies to make the website easier to use and to improve our services.

• User Rights: You have the right to access, rectify and request the deletion of your personal data in accordance with applicable regulations.

Clause (10). Modifications of the Terms

Dinexos reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. It is the User's responsibility to periodically review these Terms to be aware of any changes.

Your continued use of Dinexos' services after the changes are posted will constitute your acceptance of the modified Terms. If you do not agree to the changes, you must stop using the services immediately.

Clause (11). Limitation of Liability

Dinexos shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use the services offered, even if Dinexos has been advised of the possibility of such damages.

This includes, but is not limited to, loss of profits, business interruption, loss of data or any other intangible loss. Dinexos' total liability, in any event, shall be limited to the amount paid by You for the services in question during the six months preceding the event giving rise to the liability.

This limitation of liability applies to the fullest extent permitted by law and will survive termination of your use of Dinexos services.

Clause (12). Applicable Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Argentina. Any dispute or claim arising in connection with these terms, the use of Dinexos services, or any transaction made through the website, shall be submitted exclusively to the jurisdiction of the competent courts of the Autonomous City of Buenos Aires, Argentina.

User agrees that any legal action or proceeding related to these Terms must be brought within this jurisdiction and waives any objection based on jurisdiction or venue..

Clause (13). Dispute Resolution

In the event of a dispute arising under these Terms and Conditions or the use of Dinexos services, the parties will first attempt to resolve the dispute amicably through good faith negotiations.

If no agreement is reached, the dispute will be submitted to binding arbitration under the rules of the Arbitration and Mediation Center of the Argentine Chamber of Commerce (CEMARC) or a similar entity, in the Autonomous City of Buenos Aires. Each party shall bear its own costs and legal fees.

The arbitrator's decisions shall be final and binding and may be entered into any court of competent jurisdiction for enforcement. Class actions and jury trials are not permitted in this dispute resolution process.

Clause (14). Service Interruptions

Dinexos reserves the right to temporarily interrupt access to its services to carry out maintenance, improvements or for emergency reasons. These interruptions may occur without prior notice, although every effort will be made to inform Users in advance when feasible.

Dinexos will not be liable for any loss or damage that may result from such interruptions, including, but not limited to, loss of data or interruptions in the User's business activity.

Clause (15). Contact and Technical Support

For any queries, requests for technical assistance or additional information about Dinexos services, you can contact us through the following means:

• Email: administration@dinexos.com
• Phone: +54 9 11 2244-9093
• Opening Hours: from 10am to 6pm from Monday to Friday.

The Dinexos support team is available to assist you with any technical issues or queries related to the use of our services. We are committed to responding to all queries in the shortest possible time, usually within 24 to 48 business hours..